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Orders & Payments

Placing an Order

To place an order simply make your selection from the drop box (if required) and then click on the 'Add To Cart' button. Your selection will be added to your shopping cart. At this point you can continue shopping or hit the 'Checkout' button on the bottom right of your screen and proceed to payment.

Payment Options - Credit Card

Order and Pay Online securely via PayPal. You can pay via PayPal using these options;

PayPal Account
Visa
Mastercard

Attil does not store your Credit Card details. We use a secure gateway provided by PayPal. PayPal's SSL security ensures your credit card and contact details are safe and secure. All data is secured by 128Bit SSL over PayPal.

For more information about PayPal security, visit;

https://www.paypal.com/au/cgi-bin/webscr?cmd=xpt/cps/securitycenter/buy/Index-outside

Payment Options - Bank Deposit

If you would prefer to pay by direct deposit, simply add your selections to the shopping cart and indicate in the field provided that you want to pay by bank deposit prior to confirmimg your order. You will then be prompted to pay via PayPal - please ignore this screen. Upon receipt of your order confirmation we will forward our bank details to you via email. Payment should be made within 3 days of the original order - or it will be cancelled.

Please note that your items will not be dispatched until your payment has been cleared to our account – this can take between 24 to 48 hours (depending on financial institutions).

You must indicate your order number as the reference when making your bank transfer. If there is going to be a delay for any reason, we will contact you by email or telephone.

Pricing

Prices are displayed in AUD and are inclusive of GST. Our prices are indicative of Melbourne metropolitan prices. Wherever possible our prices are less than retail in appreciation of you shopping with us. If you find a product advertised at a lower price, please contact us with the details and we will investigate and endeavour to match that price (offer excludes sales or discontinued lines).

We reserve the right to change prices without notice.

Product Availability

Not all products displayed online are available for immediate delivery. Items that carry wait times may take up to 6 weeks to fill. We encourage you to order well in advance of their required date, especially during peak times, such as Christmas, when popular items sell out.

Please contact us prior to placing your order to confirm a delivery turnaround time, if an item is required by a specific date.

'Out Of Stock' Items

If an item is displayed as ‘Notify Me!', please contact us to express your interest, as we may be waiting on a delivery, or alternatively may be able to place a special order for you. Occasionally, an item you order may be out of stock. In the rare event that this occurs, we will contact you as soon as possible upon receipt of your order.

SALE items

These items are not able to be exchanged or refunded. Also, during store sale periods, refunds are not available for 'change of mind'.

Colours

Please understand that how colours are depicted can vary depending on the quality of your monitor. If you are unhappy with an item selection, please refer to our returns policy for more information.

Questions

Should you have any questions regarding your order, or any of our products, please contact us via email, or on 0438 787 332. All queries will be answered during business hours as soon as possible. Out of business hours, emails are checked regularly and will be attended to as required. Orders placed on Victorian Public Holidays will be shipped the following business day.